SoftServe Gen
SoftServe Gen is built using the NVIDIA Avatar Cloud Engine (ACE) and NVIDIA®️ Riva, along with an Audio2Face component. Her lifelike representation captures both speech and facial expressions with the Character Creator tool to final integration, every detail of Gen’s appearance is designed to facilitate a seamless and engaging interaction.
Gen’s extraordinary conversational capabilities are powered by large language models (LLMs) and Generative AI (Gen AI) technology. That allows her to recognize requests, understand contexts, and answer questions in the most appropriate manner for that moment.
Gen's flexibility gives her the ability to handle complex requests by simplifying answers. She can also offer detailed explanations.
Gen integrates with existing systems and databases. That supports conversations by enriching detail and enhancing contextualization. This enables Gen to provide more relevant answers, supported by historical and personal data.
The more data you provide, the more personalized the information will be that is presented to your customer.
Gen focuses on business technology solutions. She'll share how SoftServe can help you. Start by chatting with her about your challenges. Ask her about technology trends. Speak at your own pace — Gen will hear you.
Gen answers the questions you have about SoftServe and our service offerings. She can also tell you about our partnership with NVIDIA. And don’t forget to ask about our demos — she’s more than happy to talk to you about them, too!
Gen's design ensures relevant, personalized responses. Your conversation about SoftServe offers insight into how Gen will support your company. Gen is your powerful new solution for transforming customer interaction.
Gen provides support to help your clients gain a better understanding of any of your company’s products or services, increasing their awareness about your company's offerings, and reducing confusion or uncertainty.
Gen enables you to:
Gen makes customer access to critical information fast and easy. Your customers no longer need to wait to reach a customer support operator or type out questions. No more irrelevant information from a limited response library. Gen is available 24/7 and understands spoken language. Customers can simply ask questions and receive a precise answer.
Gen helps you:
Gen offers in-depth insights about your company, empowering customers to make optimal decisions. Integrate the latest CAD descriptions from the engineering team or brand materials from marketing. When Gen has the right information, she tailors guidelines for each customer’s needs and fosters collaboration across departments.
Gen helps you:
Provide a personal touch for new customers throughout the onboarding process. Gen greets them with an initial welcome message, explains your products or services in-depth, and ultimately leads them through the process of setting up their accounts.
Gen can also:
Gen provides support to help your clients gain a better understanding of any of your company’s products or services, increasing their awareness about your company's offerings, and reducing confusion or uncertainty.
Gen enables you to:
Gen makes customer access to critical information fast and easy. Your customers no longer need to wait to reach a customer support operator or type out questions. No more irrelevant information from a limited response library. Gen is available 24/7 and understands spoken language. Customers can simply ask questions and receive a precise answer.
Gen helps you:
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